Rachael is an outstanding broker. She has a wide current understanding of the products on the market and works closely with clients to find a great solution for them. And most importantly, Rachael genuinely cares for her clients and wants the best for them. I would not hesitate to recommend Rachael to anyone looking for a broker.

From start to finish, Rachael’s customer service was flawless. She is on the ball! Rachael is deeply knowledgeable, she has excellent communication skills, is friendly, and nothing was a problem. I was most impressed with everything. I would highly recommend Rachael’s service to my friends and family.

I am always impressed with Rachael’s proactive approach towards loan options, and I highly recommend her services. This is the second time I have used Rachael as a mortgage broker for a new property, and her communication, follow up and tenacity are exceptional

Rachael Scott has been our broker for over a decade and has provided outstanding customer service throughout. She understands our needs and regularly checks with us to ensure we are getting the best products and rates. Rachael is friendly, efficient and effective. We love having her on our team

Rachael was extremely helpful and patient with me during my first home buying experience. I could not have done it without her. She is very knowledgeable, responds quickly and offers an excellent mortgage broking service. I highly recommend her to anyone needing a loan.

From start to settlement and beyond, Rachael has been wonderful to work with. Her skills and knowledge took a lot of the uncertainty and confusion out of a complex process. A consummate professional.

Rachael made my first home buying journey such an amazing one (even with a volatile market and constant changes). She’s been fabulous at making sure I understood everything and ensuring that everything was meeting what I needed and looking for. She was happy to help and take extra time to explain the things I did not understand. I cannot thank her enough for making my home buying journey so smooth and seamless! I highly recommend Rachael to anyone looking for assistance to obtain a mortgage

We were really impressed with how quickly Rachael responded to our initial enquiry and how quickly she was able to provide suitable options for us to consider. She provided a prompt and personalised service, which made us feel like her only client. Rachael assisted us with a refinance and delivered multiple options for us to choose from. She always kept us up to date and followed up at each stage of the process. We would trust no-one else with our financial requirements and highly recommend her to others

We have used Rachael’s services over the past 5 years. Initially as first home buyers and we have re-financed twice to complete renovations. The process has always been so easy and stress free. We are kept up to date with the best rate options and Rachael has a relentless approach to getting things over the line and looking out for our best interests. We have so much faith in Rachael and her knowledge, and it feels like she is working with us every step of the way

I have used Rachel’s services on multiple occasions, and I cannot rate her more highly. No matter what my finance question or situation, Rachel provides excellent advice. The process is always quick, seamless and Rachel will go out of her way to help explain the options in a simple and straight forward way. There is no other broker I would even consider using

Rachael offers and excellent service. She has always been helpful to us for all of our financial needs. When applying for a loan communication is so important, and Rachael kept us in the loop throughout the whole process – updating us regularly. She was helpful with answering our many questions. Knowledgeable on all the products and services she offers, we would recommend Rachael to anyone needing the services of a professional mortgage and finance broker

Rachael is a spectacular Mortgage Broker who will go the extra mile for you and bend over backwards to get you a positive outcome

Rachael was able to answer my endless questions and I’m so glad I used Home Loan Connexion, Rachael provided a gold star service that I would be happy to recommend to anyone. I asked so many questions and it was never too much. Rachael kept me up date even if it was just to let me know that there was nothing to report. Which is very comforting while you’re waiting on a bank!

Rachael takes the time to explain everything so that you feel comfortable and understand both the process and the product. It really is a pleasure working with Rachael. She offers excellent customer service which results in a positive experience every time

Rachael is always up for the challenge even though we were cutting it close. She’s efficient and kept in constant contact with me even on afternoons and weekends and she got me a better interest rate than what I thought was possible. Rachel is a true professional whom went above and beyond to get me the best deal possible on my home loan

We were most impressed with Rachael’s service delivery. She was always prompt at updating us across the various stages of our application and delivered when she said she would. We were also really pleased with the level of detail in her communication to us and also her transparency and explanation throughout the process which helped us to understand the procedures and forms that formed part of our application. Rachael was also really friendly and we felt like we could talk to her comfortably

Rachael is always on the ball and knows her stuff. She is always on top of things and goes above and beyond to get the best deal for her customers. She excels at looking into your needs and then finding the right package for you. We have used Rachael quite a few times and have never been let down. Professional in all matters and keeps you up to date every step of the way

Rachael’s after business hours availability and willingness to fit in with our schedule was really helpful. She is a very prompt communicator, professional and extremely knowledgeable. She is friendly and helpful and made the whole process so easy for us. We trust Rachael, enjoy doing business with her and have recommended her to several friends and family members

I am a repeat customer of Rachael Scott’s. She always makes the rather onerous task of applying for finance seem easy and seamless. She just makes it happen behind the scenes. I could not speak more highly of Rachael’s service. And the added bonus? She is personable, friendly and a delight to deal with

Rachael is very approachable, fast to reply to emails and happy to answer and clarify concerns. She provides updates on where things are at and chases banks that are slow to respond to requests. She was also happy to help outside of standard business hours

Rachael has consistently gone above and beyond to help me with re-financing my home loan, including emailing the different parties, explaining things to me (multiple times), and checking in when things are taking longer than expected. To an inexperienced person she was a wealth of knowledge and expertise and had boundless patience

Rachael Scott provided and excellent service, she made herself available to answer any questions even when she was on holiday leave. I look forward to working with her in the future

Rachael is friendly and professional. She understood our needs and priorities and gave us relevant and current information on products that she knew would be suitable for us. She was also able to come and see us at night after kids went to bed! We have used Rachael’s services a few times now and have always been happy with the outcome. She has saved us lots of money